Try it for free!
30 days trial period
Download now

Self-hosted editions

There are many good reasons for considering hosting your Bitrix24 yourself. Despite being able to get the easy to administer and extremely affordable cloud editions – and get started with them within minutes – running your own server with access to source code, optimisation, and integration features could be just what it takes to make your business stand out from your competitors.

Further discussions and reasons for doing it or not can be found at our main Bitrix24 page.

Editions

CRM

Buy it now!
€1,490 (€124.17/user)
plus VAT
x
x
x

Features

Improvements over the cloud-based Professional version are marked with bold, reduced functionality is marked with italics. Please note that while the on-premise editions in general have more features than the cloud editions, they also lack some of the most recent features from the cloud editions. This is due to asynchronous development cycles for the two product lines and usually they will catch up over time.

General
  • 12 users
  • All users are business tools users
  • All users can be admins
  • Unlimited online storage
Unified Communications
  • Enterprise Social Network
  • Collaborate by email
  • Instant messaging and group chat
  • Videoconferencing
  • Telephony
  • Email Connectors
  • No external users
Tasks & Project Management
  • Unlimited tasks / subtasks
  • Unlimited projects / Workgroups
  • Daily planner
  • Task templates
  • Time tracking / Workload planning
  • Check lists
  • Gantt chart
  • Unlimited task dependencies
  • Custom Fields
Document management
  • Company Drive (Bitrix24.Drive)
  • Online Editing GoogleDocs / MS Office Online / Office 365
  • Document Search (incl. content)
  • Version History
  • Document Sharing
  • Custom Access Rights
  • Document Lock
Planning, Reporting and Time Management
  • Calendars (Personal and Shared)
  • Two way sync with iOS, Android, Google, Outlook calendars
  • Work reports
  • Time management
  • Meetings and Briefings
Workflow Automation
  • Visual Business Process Designer
  • Automatic Task Creation
  • Social BPM
  • Approvals (Assets, Expenses, etc)
CRM and Sales Automation
  • Lead and contact management
  • Email Marketing
  • Sales Automation
  • Sales Team Management
  • No Sales Targets
  • Invoicing
  • Recurring invoices
  • Recurring deals
  • Sales Funnels and Reports
  • Unlimited Sales Pipelines
  • IP-Telephony / Phonecall recording
  • Import / Export
  • No Face Recognition
  • Marketing Automation
  • Custom automation rules
  • Advertising Automation
  • Unlimited Integrated Email Accounts
  • No business card scanner
  • CRM Web Forms
  • CRM record conversions
  • Advanced duplicate search
  • CRM change history
  • Backup restore as sys admin facility
  • List view not exceeding 5000 records
CRM Marketing
  • No CRM Marketing
Open Channels
  • Unlimited sessions
  • Unlimited open channels
  • Unlimited live chats
  • Unlimited Chat to CRM sessions
  • Facebook
  • Instagram
  • Telegram
  • VK
  • Skype
  • Slack
  • Microsoft Bot Framework
  • Distribute to Everybody
  • Client ratings
  • Remove Bitrix24 branding
  • Supervisor ratings
  • OC Access Permission
Telephony
  • Rent local and toll free phone numbers
  • Relay number
  • Unlimited incoming lines
  • Phone call routing
  • Phone call transfer
  • CRM integration
  • PBX integration
  • VoIP phone set support
  • Internal extensions
  • Phone hours
  • Greeting and voice mail recordings
  • Callback widget
  • Unlimited phone call recordings
  • Automatic dialer
  • Simultaneous call to all available employees
  • Call quality evaluation
  • Call source tracking (marketing)
  • Custom telephony permissions
  • Unlimited IVR levels
HR and Employee Management
  • Employee Directory and OrgChart
  • Absence Chart and Leave Management
  • Customizable Employee Profiles
  • Employee Self Service
  • Gamification / Employee Engagement
  • Company Pulse
  • Company news and announcements
  • Access Limit by IP
  • Own Logo
  • Records Management (Lists)
  • Own Domain Name
  • Job Board / Resume Management
Sites and Landing Pages
  • No Sites and Landing Pages
Bitrix24 Apps
  • iPhone and iPad app
  • Android smartphone / tablet app
  • Windows / MacOS desktop apps
  • App Marketplace
  • Rest API
Customization and Integrations
    • API
    • Backend Controls
    • CMS and Source Code
    • Mobile App Source Code
    • External Data Feeds
Support
  • One year of Onboarding Assistance and Customer Support included

Business

Buy it now!
From €2,990 (€59.80/user)
plus VAT
x
x
x

Features

Improvements over the CRM edition are marked with bold.

General
  • 50, 100, 250, or 500 users
  • All users are business tools users
  • All users can be admins
  • Unlimited online storage
Unified Communications
  • Enterprise Social Network
  • Collaborate by email
  • Instant messaging and group chat
  • Videoconferencing
  • Telephony
  • Email Connectors
  • External users
Tasks & Project Management
  • Unlimited tasks / subtasks
  • Unlimited projects / Workgroups
  • Daily planner
  • Task templates
  • Time tracking / Workload planning
  • Check lists
  • Gantt chart
  • Unlimited task dependencies
  • Custom Fields
Document management
  • Company Drive (Bitrix24.Drive)
  • Online Editing GoogleDocs / MS Office Online / Office 365
  • Document Search (incl. content)
  • Version History
  • Document Sharing
  • Custom Access Rights
  • Document Lock
Planning, Reporting and Time Management
  • Calendars (Personal and Shared)
  • Two way sync with iOS, Android, Google, Outlook calendars
  • Work reports
  • Time management
  • Meetings and Briefings
Workflow Automation
  • Visual Business Process Designer
  • Automatic Task Creation
  • Social BPM
  • Approvals (Assets, Expenses, etc)
  • Helpdesk & Ticketing
CRM and Sales Automation
  • Lead and contact management
  • Email Marketing
  • Sales Automation
  • Sales Team Management
  • No Sales Targets
  • Invoicing
  • Recurring invoices
  • Recurring deals
  • Sales Funnels and Reports
  • Unlimited Sales Pipelines
  • IP-Telephony / Phonecall recording
  • Import / Export
  • No Face Recognition
  • Marketing Automation
  • Custom automation rules
  • Advertising Automation
  • Unlimited Integrated Email Accounts
  • No business card scanner
  • CRM Web Forms
  • CRM record conversions
  • Advanced duplicate search
  • CRM change history
  • Backup restore as sys admin facility
  • List view not exceeding 5000 records
CRM Marketing
  • No CRM Marketing
Open Channels
  • Unlimited sessions
  • Unlimited open channels
  • Unlimited live chats
  • Unlimited Chat to CRM sessions
  • Facebook
  • Instagram
  • Telegram
  • VK
  • Skype
  • Slack
  • Microsoft Bot Framework
  • Distribute to Everybody
  • Client ratings
  • Remove Bitrix24 branding
  • Supervisor ratings
  • OC Access Permission
Telephony
  • Rent local and toll free phone numbers
  • Relay number
  • Unlimited incoming lines
  • Phone call routing
  • Phone call transfer
  • CRM integration
  • PBX integration
  • VoIP phone set support
  • Internal extensions
  • Phone hours
  • Greeting and voice mail recordings
  • Callback widget
  • Unlimited phone call recordings
  • Automatic dialer
  • Simultaneous call to all available employees
  • Call quality evaluation
  • Call source tracking (marketing)
  • Custom telephony permissions
  • Unlimited IVR levels
HR and Employee Management
  • Employee Directory and OrgChart
  • Absence Chart and Leave Management
  • Customizable Employee Profiles
  • Employee Self Service
  • Gamification / Employee Engagement
  • Company Pulse
  • Company news and announcements
  • Access Limit by IP
  • Own Logo
  • Records Management (Lists)
  • Own Domain Name
  • Job Board / Resume Management
  • eLearning and Knowledge Management
Sites and Landing Pages
  • No Sites and Landing Pages
Bitrix24 Apps
  • iPhone and iPad app
  • Android smartphone / tablet app
  • Windows / MacOS desktop apps
  • App Marketplace
  • Rest API
Customization and Integrations
  • API
  • Backend Controls
  • CMS and Source Code
  • Mobile App Source Code
  • External Data Feeds
  • Active Directory, SSO, MS Exchange, Sharepoint Sync
Support
  • One year of Onboarding Assistance and Customer Support included

Enterprise

Buy it now!
From €24,990 (€24.99/user)
plus VAT
x
x
x

Features

Improvements over the Business edition are marked with bold.

General
  • 1,000, 5,000, or unlimited users
  • All users are business tools users
  • All users can be admins
  • Unlimited online storage
Unified Communications
  • Enterprise Social Network
  • Collaborate by email
  • Instant messaging and group chat
  • Videoconferencing
  • Telephony
  • Email Connectors
  • External users
Tasks & Project Management
  • Unlimited tasks / subtasks
  • Unlimited projects / Workgroups
  • Daily planner
  • Task templates
  • Time tracking / Workload planning
  • Check lists
  • Gantt chart
  • Unlimited task dependencies
  • Custom Fields
Document management
  • Company Drive (Bitrix24.Drive)
  • Online Editing GoogleDocs / MS Office Online / Office 365
  • Document Search (incl. content)
  • Version History
  • Document Sharing
  • Custom Access Rights
  • Document Lock
Planning, Reporting and Time Management
  • Calendars (Personal and Shared)
  • Two way sync with iOS, Android, Google, Outlook calendars
  • Work reports
  • Time management
  • Meetings and Briefings
Workflow Automation
  • Visual Business Process Designer
  • Automatic Task Creation
  • Social BPM
  • Approvals (Assets, Expenses, etc)
  • Helpdesk & Ticketing
CRM and Sales Automation
  • Lead and contact management
  • Email Marketing
  • Sales Automation
  • Sales Team Management
  • No Sales Targets
  • Invoicing
  • Recurring invoices
  • Recurring deals
  • Sales Funnels and Reports
  • Unlimited Sales Pipelines
  • IP-Telephony / Phonecall recording
  • Import / Export
  • No Face Recognition
  • Marketing Automation
  • Custom automation rules
  • Advertising Automation
  • Unlimited Integrated Email Accounts
  • No business card scanner
  • CRM Web Forms
  • CRM record conversions
  • Advanced duplicate search
  • CRM change history
  • Backup restore as sys admin facility
  • List view not exceeding 5000 records
CRM Marketing
  • No CRM Marketing
Open Channels
  • Unlimited sessions
  • Unlimited open channels
  • Unlimited live chats
  • Unlimited Chat to CRM sessions
  • Facebook
  • Instagram
  • Telegram
  • VK
  • Skype
  • Slack
  • Microsoft Bot Framework
  • Distribute to Everybody
  • Client ratings
  • Remove Bitrix24 branding
  • Supervisor ratings
  • OC Access Permission
Telephony
  • Rent local and toll free phone numbers
  • Relay number
  • Unlimited incoming lines
  • Phone call routing
  • Phone call transfer
  • CRM integration
  • PBX integration
  • VoIP phone set support
  • Internal extensions
  • Phone hours
  • Greeting and voice mail recordings
  • Callback widget
  • Unlimited phone call recordings
  • Automatic dialer
  • Simultaneous call to all available employees
  • Call quality evaluation
  • Call source tracking (marketing)
  • Custom telephony permissions
  • Unlimited IVR levels
HR and Employee Management
  • Employee Directory and OrgChart
  • Absence Chart and Leave Management
  • Customizable Employee Profiles
  • Employee Self Service
  • Gamification / Employee Engagement
  • Company Pulse
  • Company news and announcements
  • Access Limit by IP
  • Own Logo
  • Records Management (Lists)
  • Own Domain Name
  • Job Board / Resume Management
  • eLearning and Knowledge Management
  • Multiple Divisions
Sites and Landing Pages
  • No Sites and Landing Pages
Bitrix24 Apps
  • iPhone and iPad app
  • Android smartphone / tablet app
  • Windows / MacOS desktop apps
  • App Marketplace
  • Rest API
Customization and Integrations
  • API
  • Backend Controls
  • CMS and Source Code
  • Mobile App Source Code
  • External Data Feeds
  • Active Directory, SSO, MS Exchange, Sharepoint Sync
  • Web-Cluster
Support
  • One year of Onboarding Assistance and Customer Support included

Priority Support & Updates Subscriptions

All updates and priority support are 100% free your first year. If you’d like to receive those afterward, annual subscription cost is set at 25% of the price for the on premise Bitrix24 edition you purchased.

If you don’t purchase renewals and maintenance subscription because you don’t need them, your software will remain fully operational for the indefinite period of time, with the exception of the modules that rely on Bitrix24 servers and incur costs to Bitrix, like Bitrix24 Telephony, Open Channels, access to API & Marketplace apps.

You’ll be able to update your software at any point in the future by simply purchasing annual subscription at 25%.

Edition Upgrades

If you wish to move to a bigger edition of your on-premise Bitrix24, this can be done quite easily with an upgrade coupon. You can buy such one for most thinkable from and to combinations, and the price is usually just the difference between the two editions. Please ask and we will help you out with the information you need.

There are no longer special coupons available for adding additional users – instead, you simply upgrade to the edition that fits your current/future needs.

Migration from cloud to on-premise

There is no special upgrade price for moving from a cloud subscription to an on-premise license. In such a case, you simply buy the license and let the subscription run out without renewing it. Please plan with some time for the migration process – you will need to have access to both the subscription and the license during that time.

We will be happy to help you with the migration. You will need the original email address and password, that was used to create the cloud account in the first place, and you must be able to plan with 2-3 days of downtime for the installation, which is the time passing from your data is extracted from the cloud and until they are operational on your own server.

Download and installation

From the Bitrix24 download page you will have a choice between several virtual appliances, which is the recommended way of installing Bitrix24 on-premise, as they are optimized for maximum reliance and performance. There are appliances for VMware, VirtualBox, Hyper-V, and Amazon Web Services (AWS).

Should you wish to do your own installation on a server with a LAMP stack, this is also possible through the available environment for Linux (RPM format). Installation on a Windows Server is no longer recommended or supported, but there is of course the possibility to run a virtual appliance on a virtual host, that runs on Windows.

Installation guides or online courses can be found on the download page. Please also have a look at the technical requirements for the installation platform, but please also cross-check the information in it with the information at the download page – the requirements document may be updated with long intervals only and details may have changes since the last time.

If you do not have a license code already, you may wish to apply for a free 30-day trial.

Documentation and support

Installation and use have both been covered by manuals and online training courses, and so has aspects of integration and adaptation.

You’ll find lots of useful information at the Bitrix24 documentation page as well as the Bitrix24 support page – which has a comprehensive FAQ and links to further information as well as a support forum. This is also where you would go to submit a support ticket.